# FAQ and Troubleshooting

### Frequently Asked Questions

#### Staking

**Q: How do I stake my tokens?** A: Connect your wallet to the platform, navigate to the Staking section, select the pool you want to stake in, enter the amount, and confirm the transaction.

**Q: What is the minimum staking amount?** A: The minimum staking amount varies by pool. Check the specific pool details for requirements.

**Q: When do I receive staking rewards?** A: Rewards are typically distributed based on the pool's schedule. Most pools distribute rewards daily or weekly.

**Q: Can I unstake my tokens at any time?** A: Yes, but some pools may have a lock-up period. Check your pool's terms before staking.

#### Rewards

**Q: How are rewards calculated?** A: Rewards are calculated based on your staked amount, the pool's APY, and the duration of your stake.

**Q: How do I claim my rewards?** A: Navigate to your staking dashboard and click the "Claim Rewards" button for your active pools.

**Q: Are rewards automatically compounded?** A: This depends on the pool type. Some pools offer auto-compounding, while others require manual claiming and re-staking.

#### NFTs

**Q: What NFTs are supported?** A: We support various NFT collections for staking and rewards. Check the NFT section for the current list of supported collections.

**Q: How do I stake NFTs?** A: Connect your wallet containing the NFTs, go to the NFT Staking section, select the NFTs you want to stake, and confirm the transaction.

**Q: Can I unstake my NFTs anytime?** A: Yes, you can unstake your NFTs at any time unless they are locked in a specific campaign.

#### Supported Wallets

**Q: Which wallets are supported?** A: We support MetaMask, Trust Wallet, WalletConnect, Coinbase Wallet, and other major Web3 wallets.

**Q: How do I connect my wallet?** A: Click the "Connect Wallet" button in the top right corner and select your preferred wallet from the options.

**Q: Can I use multiple wallets?** A: Yes, but you need to disconnect one wallet before connecting another.

#### Bridging Chains

**Q: Which chains are supported?** A: We support Ethereum, Binance Smart Chain, Polygon, Avalanche, and other major chains. Check our Bridge section for the complete list.

**Q: How do I bridge tokens between chains?** A: Use our Bridge feature by selecting the source and destination chains, entering the amount, and confirming the transaction.

**Q: How long does bridging take?** A: Bridge transactions typically take 5-30 minutes depending on network congestion and the chains involved.

**Q: Are there fees for bridging?** A: Yes, bridging incurs gas fees on both the source and destination chains, plus a small bridge fee.

#### Transaction Failures

**Q: Why did my transaction fail?** A: Common reasons include insufficient gas fees, slippage tolerance too low, network congestion, or insufficient token balance.

**Q: What should I do if my transaction is stuck?** A: Check the transaction status on the blockchain explorer. You may need to speed up or cancel the transaction through your wallet.

**Q: How do I increase gas fees?** A: Most wallets allow you to adjust gas fees before confirming. Select "Fast" or "Custom" to increase the fee.

#### DAO Voting

**Q: How do I participate in DAO voting?** A: Hold the required governance tokens, connect your wallet, navigate to the Governance section, and vote on active proposals.

**Q: What is the voting power calculation?** A: Voting power is typically based on the number of governance tokens you hold or have staked.

**Q: When are voting results finalized?** A: Voting periods vary by proposal, usually lasting 3-7 days. Results are finalized automatically after the voting period ends.

#### Support Channels

**Q: How can I get help?** A: You can reach us through Discord, Telegram, email support, or by submitting a ticket through our Help Center.

**Q: What information should I provide when requesting support?** A: Include your wallet address (never share private keys), transaction hash, screenshots of the issue, and a detailed description of the problem.

**Q: What are your support hours?** A: Our community support channels are available 24/7. Official support team responds within 24-48 hours on business days.

### Troubleshooting Guide

#### Wallet Issues

**Problem: Wallet won't connect**

* Solution: Refresh the page, clear your browser cache, or try a different browser
* Ensure your wallet extension is updated to the latest version
* Check if your wallet is locked and unlock it
* Try disconnecting and reconnecting your wallet

**Problem: Balance not showing**

* Solution: Wait a few moments for the blockchain to sync
* Refresh your wallet and the page
* Verify you're connected to the correct network
* Check the transaction on a blockchain explorer to confirm it was successful

**Problem: Can't approve transactions**

* Solution: Ensure you have enough native tokens for gas fees
* Check if your wallet is on the correct network
* Try resetting your wallet connection
* Clear pending transactions in your wallet

#### Browser Issues

**Problem: Page not loading properly**

* Solution: Clear your browser cache and cookies
* Disable ad blockers or privacy extensions temporarily
* Try using a different browser (Chrome, Firefox, or Brave recommended)
* Ensure JavaScript is enabled in your browser settings

**Problem: Buttons not responding**

* Solution: Hard refresh the page (Ctrl+F5 or Cmd+Shift+R)
* Check your internet connection
* Disable browser extensions that might interfere
* Try using incognito/private browsing mode

#### Connection Issues

**Problem: Network errors**

* Solution: Check your internet connection stability
* Verify you're connected to the correct blockchain network in your wallet
* Try switching RPC endpoints in your wallet settings
* Wait and retry if the blockchain network is congested

**Problem: Transaction taking too long**

* Solution: Check the transaction status on a blockchain explorer
* Increase gas fees to speed up the transaction
* Wait during high network congestion periods
* If stuck for over an hour, consider canceling and resubmitting with higher gas

**Problem: Wrong network detected**

* Solution: Manually switch to the correct network in your wallet
* Add the custom network RPC if it's not in your wallet by default
* Refresh the page after switching networks
* Ensure the network settings match our documentation

#### General Tips

* Always keep your wallet and browser extensions updated
* Use recommended browsers: Chrome, Firefox, or Brave
* Ensure you have sufficient native tokens for gas fees
* Double-check all transaction details before confirming
* Never share your private keys or seed phrase with anyone
* Bookmark the official website to avoid phishing sites
* Join our official community channels for real-time updates and support