# FAQ and Troubleshooting ### Frequently Asked Questions #### Staking **Q: How do I stake my tokens?** A: Connect your wallet to the platform, navigate to the Staking section, select the pool you want to stake in, enter the amount, and confirm the transaction. **Q: What is the minimum staking amount?** A: The minimum staking amount varies by pool. Check the specific pool details for requirements. **Q: When do I receive staking rewards?** A: Rewards are typically distributed based on the pool's schedule. Most pools distribute rewards daily or weekly. **Q: Can I unstake my tokens at any time?** A: Yes, but some pools may have a lock-up period. Check your pool's terms before staking. #### Rewards **Q: How are rewards calculated?** A: Rewards are calculated based on your staked amount, the pool's APY, and the duration of your stake. **Q: How do I claim my rewards?** A: Navigate to your staking dashboard and click the "Claim Rewards" button for your active pools. **Q: Are rewards automatically compounded?** A: This depends on the pool type. Some pools offer auto-compounding, while others require manual claiming and re-staking. #### NFTs **Q: What NFTs are supported?** A: We support various NFT collections for staking and rewards. Check the NFT section for the current list of supported collections. **Q: How do I stake NFTs?** A: Connect your wallet containing the NFTs, go to the NFT Staking section, select the NFTs you want to stake, and confirm the transaction. **Q: Can I unstake my NFTs anytime?** A: Yes, you can unstake your NFTs at any time unless they are locked in a specific campaign. #### Supported Wallets **Q: Which wallets are supported?** A: We support MetaMask, Trust Wallet, WalletConnect, Coinbase Wallet, and other major Web3 wallets. **Q: How do I connect my wallet?** A: Click the "Connect Wallet" button in the top right corner and select your preferred wallet from the options. **Q: Can I use multiple wallets?** A: Yes, but you need to disconnect one wallet before connecting another. #### Bridging Chains **Q: Which chains are supported?** A: We support Ethereum, Binance Smart Chain, Polygon, Avalanche, and other major chains. Check our Bridge section for the complete list. **Q: How do I bridge tokens between chains?** A: Use our Bridge feature by selecting the source and destination chains, entering the amount, and confirming the transaction. **Q: How long does bridging take?** A: Bridge transactions typically take 5-30 minutes depending on network congestion and the chains involved. **Q: Are there fees for bridging?** A: Yes, bridging incurs gas fees on both the source and destination chains, plus a small bridge fee. #### Transaction Failures **Q: Why did my transaction fail?** A: Common reasons include insufficient gas fees, slippage tolerance too low, network congestion, or insufficient token balance. **Q: What should I do if my transaction is stuck?** A: Check the transaction status on the blockchain explorer. You may need to speed up or cancel the transaction through your wallet. **Q: How do I increase gas fees?** A: Most wallets allow you to adjust gas fees before confirming. Select "Fast" or "Custom" to increase the fee. #### DAO Voting **Q: How do I participate in DAO voting?** A: Hold the required governance tokens, connect your wallet, navigate to the Governance section, and vote on active proposals. **Q: What is the voting power calculation?** A: Voting power is typically based on the number of governance tokens you hold or have staked. **Q: When are voting results finalized?** A: Voting periods vary by proposal, usually lasting 3-7 days. Results are finalized automatically after the voting period ends. #### Support Channels **Q: How can I get help?** A: You can reach us through Discord, Telegram, email support, or by submitting a ticket through our Help Center. **Q: What information should I provide when requesting support?** A: Include your wallet address (never share private keys), transaction hash, screenshots of the issue, and a detailed description of the problem. **Q: What are your support hours?** A: Our community support channels are available 24/7. Official support team responds within 24-48 hours on business days. ### Troubleshooting Guide #### Wallet Issues **Problem: Wallet won't connect** * Solution: Refresh the page, clear your browser cache, or try a different browser * Ensure your wallet extension is updated to the latest version * Check if your wallet is locked and unlock it * Try disconnecting and reconnecting your wallet **Problem: Balance not showing** * Solution: Wait a few moments for the blockchain to sync * Refresh your wallet and the page * Verify you're connected to the correct network * Check the transaction on a blockchain explorer to confirm it was successful **Problem: Can't approve transactions** * Solution: Ensure you have enough native tokens for gas fees * Check if your wallet is on the correct network * Try resetting your wallet connection * Clear pending transactions in your wallet #### Browser Issues **Problem: Page not loading properly** * Solution: Clear your browser cache and cookies * Disable ad blockers or privacy extensions temporarily * Try using a different browser (Chrome, Firefox, or Brave recommended) * Ensure JavaScript is enabled in your browser settings **Problem: Buttons not responding** * Solution: Hard refresh the page (Ctrl+F5 or Cmd+Shift+R) * Check your internet connection * Disable browser extensions that might interfere * Try using incognito/private browsing mode #### Connection Issues **Problem: Network errors** * Solution: Check your internet connection stability * Verify you're connected to the correct blockchain network in your wallet * Try switching RPC endpoints in your wallet settings * Wait and retry if the blockchain network is congested **Problem: Transaction taking too long** * Solution: Check the transaction status on a blockchain explorer * Increase gas fees to speed up the transaction * Wait during high network congestion periods * If stuck for over an hour, consider canceling and resubmitting with higher gas **Problem: Wrong network detected** * Solution: Manually switch to the correct network in your wallet * Add the custom network RPC if it's not in your wallet by default * Refresh the page after switching networks * Ensure the network settings match our documentation #### General Tips * Always keep your wallet and browser extensions updated * Use recommended browsers: Chrome, Firefox, or Brave * Ensure you have sufficient native tokens for gas fees * Double-check all transaction details before confirming * Never share your private keys or seed phrase with anyone * Bookmark the official website to avoid phishing sites * Join our official community channels for real-time updates and support --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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